Support Center
We are always here to resolve any issues and listen to your amazing ideas.
Email Support
Encountered a bug or an unexpected crash? Or perhaps you have business propositions? Feel free to drop us an email anytime. We will get back to you within 24 hours.
Email feedback@ronn.funUser Community
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Frequently Asked Questions
- Q: What are the system requirements?
- A: FrameSight requires macOS 13.0 (Ventura) or later. The app is distributed as a Universal Binary, ensuring perfect efficiency on both Apple Silicon (M1/M2/M3) and Intel-based Macs.
- Q: Will I lose my workspace state if I reinstall macOS?
- A: Due to the strict macOS App Sandbox, the security-scoped bookmarks that grant file access are bound to your current OS installation. If you reinstall the system, you simply need to reauthorize directory access. No original files or data are ever corrupted by this process.
- Q: Is there a version available for Windows?
- A: Not at the moment. FrameSight is engineered entirely using Apple-exclusive frameworks like SwiftUI, AVFoundation, and Core Image to squeeze every drop of performance from the macOS platform. It is a Mac-exclusive application tailored for its native ecosystem.